Why the Brand Crisis Became a Labor Crisis Too A Marketing Scandal Did Not Stop at the Brand The “Tank Day” controversy was widely discussed as a branding disaster, but for Starbucks Korea workers, it became something more personal and more exhausting. According to union leader “Lee Yong-bin,” the fallout did not stay at the … Read more
Can Starbucks Korea Rebuild Trust After the “Tank Day” Fallout? A Marketing Mistake Turned Into a Corporate Wake-Up Call The “Tank Day” controversy is still echoing across Korea, and now Shinsegae Group is responding with something bigger than a simple apology. The company announced groupwide history and social awareness education for Starbucks Korea and other … Read more
Starbucks Korea’s “Tank Day” Sparks Global Outrage When a Local Scandal Goes Global What started as a domestic marketing misfire in Korea has now become an international brand crisis for Starbucks. The “Tank Day” promotion, tied to the anniversary of the 1980 Gwangju Uprising, triggered massive backlash at home — but now, overseas social media … Read more